The General Manager (GM) is responsible for the overall leadership, strategic direction, and operational excellence of the IHG-branded hotel. The GM ensures the delivery of exceptional guest experiences in line with IHG brand standards while maximizing profitability, managing talent, and maintaining strong relationships with owners, and guests.  The ideal candidate is a person who leads from the front.

Key Responsibilities

Leadership & Strategy

• Provide strong, visible leadership to all hotel departments, fostering a high-performance and guest-centric culture.
• Develop and execute annual business plans, budgets, and strategic initiatives aligned with IHG objectives and ownership goals.
• Act as the primary representative of the hotel to owners, corporate offices, and the local community.

Operations Management

• Oversee daily hotel operations, ensuring compliance with IHG brand standards, Anant Operations metrics, policies, and procedures.
• Ensure excellence in guest satisfaction, service quality, cleanliness, and safety across all departments.
• Monitor and improve operational efficiencies and service delivery.

Financial Performance

• Drive revenue growth through effective pricing, yield management, sales strategies, and cost controls.
• Manage budgets, forecasts, and P&L performance.
• Analyze financial reports and KPIs to ensure profitability and sustainable growth.

Guest Experience

• Champion IHG’s service culture and brand promise to consistently exceed guest expectations.
• Monitor guest feedback, satisfaction scores, and online reputation, implementing action plans for continuous improvement.
• Personally engage with VIP guests and handle escalated guest concerns when required.
• Respond to all guest feedback, online reviews and Concerto cases in a timely manner.

People & Talent Management

• Recruit, develop, coach, and retain a diverse and high-performing leadership team.
• Ensure compliance with labor laws, health and safety regulations, and HR policies.
• Promote a culture of engagement, inclusion, learning, and career development.

Sales, Marketing & Community Relations

• Support and drive sales, marketing, and revenue initiatives in collaboration with regional teams.
• Build strong relationships with key corporate accounts, travel partners, and local organizations.
• Actively promote the hotel within the local community and hospitality industry.
• Performing parking lot shops and actively involving themselves in the local business community to achieve more base business.

Compliance & Risk Management

• Ensure full compliance with IHG standards, IHG required training, local regulations, health & safety, and security requirements.
• Manage risk, crisis situations, and emergency procedures effectively.
• Oversee property maintenance and asset protection.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
• Minimum of 5–10 years of progressive hotel management experience, including senior leadership roles.
• Prior experience as a General Manager or Assistant General Manager within an international hotel brand preferred.
• Strong financial acumen with proven P&L management experience.
• Experience working with hotel ownership groups and brand/franchise environments.
• Serve safe certification and CPO license are preferred.
• Must become IHG GM certified within 6 months of employment.

Key Skills & Competencies

• Strong leadership, communication, and decision-making skills
• Strategic thinking with a hands-on management approach
• Financial and commercial acumen
• Guest-focused mindset with attention to detail in all areas of the operation.
• Ability to lead through change and manage complex operations while holding team accountable.

Key Performance Indicators (KPIs)

• Guest Satisfaction Index (GSI) and online reputation scores
• Revenue and budget performance
• Employee engagement and retention
• Brand audit and compliance results
• Health, safety, and risk management outcomes

The ideal candidate has a solid background in hospitality sales management and marketing within the industry. This individual is adept with the sales management of multiple properties, is well-organized, proactive, and resourceful. The candidate understands trends and risks, is skilled in communication and analyses, and operates with integrity.

Essential Requirements 

• Handle fast-paced transactions, typically within a 30 to 90 days window of consumption.
• Evaluate leads to select the most profitable opportunities within a short booking window.
• Build and maintain relationships with new, current, past, and prospective clients.
• Design, create, and present promotional materials in response to leads and avoid pursuit of low value leads.
• Use all brand and vendor sales tools, resources, and keeping current on brand programs.
• Ensure a high level of engagement in all brands and Anant initiatives, resources and closing tools.
• Provide feedback and recommendations on how to maximize client experience.
• Perform detailed analyses using conceptual, statistical, and financial techniques to evaluate the impact of new initiatives, measure performance and determine growth opportunities.
• Analyze trends, patterns, and irregularities in key metrics in order to drive business decisions.
• Actively engage in key partnerships/relationships across the company to ensure alignment and long-term success across organizations.
• Project manage the implementation of approved initiatives and meeting with key partners to ensure a smooth activation.
• Develop and maintain both ongoing and ad-hoc reporting, build and deliver presentations to partners and clients at various levels in the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
• Develop and maintain positive service-oriented relationships with partners and clients.
• Demonstrate an understanding of market conditions, industry trends, and the competition by analyzing STR data, TravelClick Business Intelligence, Brand reports and other competitive insight and platforms.
• Review Proformas and Displacement Models to assist in determining the optimal mix of business and understanding the profitability of potential accounts.
• Effectively move share from competitors to the hotel, achieving desired RevPAR index goals through a proper mix of business
• Continually identify and solicit new clients and target groups.
• Collaborating with the General Manager, Revenue Manager and sales team to creatively win and secure the business.
• Manage the marketing, selling, and delivering of hospitality services for our portfolio. 

Education and Experience

• Minimum 2 years of hotel sales and analysis experience required in addition to multi-unit.  
• Preferred experience in management or selling of multiple hotels and/or multiple brand experience (Hilton, Marriott, IHG).
• Self-motivated with strong time management skills, keen abilities to set and achieve priorities.  Proactive approach to everything is REQUIRED.
• Strong problem-solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, ability to remain positive and constructive under stress.
• Must possess a valid drivers license and have reliable transportation
• Ability to collaborate with Sales, Operations, and Revenue Management to increase revenue in assigned hotels.
• Ability to develop sales strategy, hotel growth and detailed action plans for assigned hotel(s).
• Highly proficient in the following systems: TravelClick Demand, Rate and Agency 360, IHG Concerto, IHG RFP, MarRFP, One Yield, STR and other systems as they evolve.

Anant is an Equal Opportunity Employer 

Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

We Are All-In for You!

• Team atmosphere with excellent management!
• Competitive pay structure and incentives! 
• Employee worldwide IHG room rates and discounts 
  
• Great opportunities for career advancement 
• New Genesis Gym employee rate

We Will Count on You to:

• Must be flexible and a team player!
• Greet and engage with guests in a positive, caring, and professional manner
• Provide superior and conscientious service to guests from arrival to check-out
• Achieve exceptional ratings on guest service scores
• Process guest payments and carefully resolve issues
• Respond promptly to all requests from guests and management in a positive manner
• Complete daily tasks to ensure standards of cleanliness
• Ensure areas are maintained in an attractive and orderly manner

Let's Get Together!

• Apply on this site!
• Stop by the property directly at 1101 West Commerce Way, Lincoln, NE 68521 and fill out an initial job application
• Check out our Careers Page: https://anant.life/careers/

Anant is an Equal Opportunity Employer

Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

Anant Enterprises

Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at https://anant.life/

Please visit our careers page to see more job opportunities.

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Duties and Responsibilities:

Financial Returns:

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity.
• Maintain proper inventory levels managing cost per room for supplies and labor.

People:

• Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. May assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods.

Guest Experience:

• Manage the quality of housekeeping and laundry services. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
• Carry out the special needs and requests of guests, VIPs, repeat visitors and club members.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

Responsible Business:

• Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining green initiatives (example: container recycling and cleaning agents).
• May be responsible for the security of lost and found items throughout the hotel.
• Perform other duties as assigned. May also serve as manager on duty.

Accountability

This is a top housekeeping job in a full-service hotel which may include multiple sites and outlets with high-volume catering and convention facilities. Typically manages a large number of staff.

Qualification and Requirements:

High School Diploma / secondary education / equivalent plus four years of housekeeping/laundry experience, preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must speak fluent English. Other languages preferred.